Quality Policy

Quality Objectives

1. To achieve Customer Quality Complaint ≤ 3 cases per month and yearly accumulated ≤ 18 cases
2. To achieve Delivery Performance ≥ 95%
3. To achieve Outgoing and Incoming (Subcon) LAR ≥ 90%
4. To achieve Externally Provided Processes, Products and Services Quality & Delivery Performance ≥ 95%
5. To achieve 5 training programs per year