Quality Policy

 
TNH Metal Engineering Sdn. Bhd. is committed to meet customer requirements with increasing customer satisfaction through continual improvement planning in producing Quality Products, On Time Delivery, Best Price and Services.
 

Quality Objectives

 
TNH Metal Engineering Sdn. Bhd. is committed to meet company Quality Policy through
 
  1. To achieve Customer Quality Complaint ≤ 3 cases per month and yearly accumulated ≤ 18 cases
  2. To achieve Delivery Performance ≥ 95%
  3. To achieve Outgoing and Incoming (Subcon) LAR ≥ 90%
  4. To achieve Externally Provided Processes, Products and Services Quality & Delivery Performance ≥ 95%
  5. To achieve 5 training programs per year